viernes, 26 de septiembre de 2014
About Feedback ...
10 tips that managers can follow to make their feedback on their employees’ weaknesses as effective as possible.
Before the Review
1.- Work on your employee relationships.
2.- Clearly explain performance expectations.
3.- Provide informal feedback between reviews.
4.- Collect concrete examples of employee behavior and decisions.
During the Review
5.- Start with and focus on the good news
6.- Avoid making judgments
7.- Don’t just talk, listen
Prepare for negative reactions
8.- Summarize the conversation and provide next steps
After the Review
9.- Lay the groundwork for the next review
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